Office Hours and Administrative Support 
Appointment hours:
Mondays, Tuesdays, and Thursdays 9:00 am–5:00 pm.

Administrative hours (onsite and by phone/email):
Mondays, Tuesdays, and Thursdays 9:30 am-5:30 pm.

Making Appointments
  • New Patients: New patients please call Keyaira at (415) 831-4412 during clinic hours to schedule a 90-minute initial visit. Initial visits cannot be booked through the online system and, currently, there is a wait for initial appointments. An on-file credit card is required to book inital visits.  
  • Current Patients:  Current patients may book appointments online through our MindBody onine scheduling service (link below). If Dr. Cantwell's schedule is full, patients seeking more urgent appointments should call Keyaira at (415) 831-4412 during clinic hours.​

Dr. Cantwell’s current hourly rate is $365/hour. (Same rate for in-person or telephone/Skype  appointments). Therefore: 
90 minute appointment: $550  (Initial visit & other in-depth visits)
60 minute appointment: $365  (Standard follow-up visit)
45 minute appointment: $275
30 minute appointment: $185
15 minute appointment: $90

Payment Policy
Payment is expected at the end of the appointment. We accept cash, check, VISA, or MasterCard. There is a $25 fee for each returned check.

Insurance Policy
  • Dr. Cantwell does not accept any health insurance plans at MCMD. After the visit, (non-Medicare) patients with PPO insurance will be given a superbill with appropriate CPT/ICD10 diagnostic codes for them to submit to their insurance plan to seek out-of-network reimbursement (directly to the patients).
  • Patients covered by Medicare, Medicare supplemental, or Medi-Gap insurance policies will be given only a simple receipt (without CPT/ICD10 codes) and will not be able to submit any claims to their insurance policies for Dr. Cantwell’s services.
  • After telephone/Skype appointments patients will also be given only a simple receipt (without CPT/ICD10 codes) since these visits are not usually covered by insurance. 

Cancellation Policy
To cancel or reschedule and appointment, call Keyaira at (415) 831-4412. Patients must give four calendar days notice to either cancel or reschedule an appointment without charge.  If less than four days notice is provided, clients will be charged 50% of the full fee for the appointment. We require that all patients have a current credit card on file.

Forms & Information

Initial paper work and consents:  Please download and fill out the below PDF and and bring to your initial visit.  This PDF contains new patient information and consents and also forms explaining in more detail Dr. Cantwell’s payment, cancellation, insurance, and Medicare-patient policies. It also contains parking information and directions to the clinic. 

Letter Requests : To request correspondence and letters please download and fill out the Letter Request Form PDF below and submit to Keyaira. We reserve the right to bill for such requests based on the physician or medical staff time involved.

Medical Records Requests: To request copies of your medical records or to have copies sent to another practitioner please download and fill out the Medical Records Request Form PDF below and submit to Keyaira. We reserve the right to bill for such requests based on the physician or medical staff time involved.